Shipping - All products are made-to-order, and will normally ship within 4-6 business days from the day your order was placed. We have chosen USPS for all our shipping needs. Currently we ship only to the United States. We offer flat rate shipping of $8.95, shipping is free on orders over $60.00. Soothing Creations is required to collect Sales Tax on all orders shipped to a California address.
Payments - All payments are processed through PayPal. You do NOT have to have to be a member of PayPal in order to pay for your order. PayPal will process all major credit cards. Please be sure to read all information as you make your purchase
Delivery Service - A $10.00 delivery charge will apply if you live in the San Francisco Oakland Bay Area. Deliveries made to other parts of the Bay Area are available with a fee determined by distance.
Returns - At Soothing Creations we want you to love the products you purchase from us. Due to the sanitary reasons as well as the customized nature of our products, we do not accept any returns unless there was an error made on our part. However if you are dissatisfied for any reason we will work with you diligently to make you happy. We value your business.
Customer Service - Soothing Creations customer service goal is simple: We are committed to providing each customer with total satisfaction. Every time 100% guaranteed
